Our Services

Personal Care

Personal care services under the National Disability Insurance Scheme (NDIS) encompass a wide range of assistance tailored to support individuals with disabilities in their daily personal activities, promoting independence and enhancing quality of life. Personal care workers provide compassionate and dignified support, acknowledging the unique needs and preferences of each participant.

Services Offered:

  • Bathing and Personal Hygiene: Assistance with bathing, showering, grooming, and oral hygiene to maintain cleanliness and personal well-being.
  • Dressing and Clothing Selection: Support with selecting appropriate clothing, dressing, and undressing according to individual preferences and mobility requirements.
  • Toileting and Continence Management: Aid with toileting activities, including using the toilet, changing continence aids, and maintaining cleanliness and comfort.
  • Mobility Assistance: Help with transferring in and out of bed, chairs, or mobility aids, promoting safety and independence in movement.
  • Nutrition and Meal Assistance: Support with meal preparation, feeding, and dietary management, ensuring adequate nutrition and hydration.
  • Medication Reminders: Gentle reminders and assistance with medication adherence to ensure timely and correct administration of prescribed medications.
  • Skin Care and Pressure Area Management: Monitoring and assistance with skin care routines to prevent pressure ulcers and promote skin integrity.
  • Assistance with Therapeutic Exercises: Encouragement and support with engaging in therapeutic exercises and activities prescribed by healthcare professionals to maintain mobility and functional abilities.

 

Transportation

Transportation services under the NDIS aim to facilitate access to essential community activities, services, and employment opportunities for individuals with disabilities. These services ensure that participants can travel safely and independently, overcoming barriers to mobility and social inclusion.

Services Offered:

  • Assistance with Public Transport: Support with planning routes, navigating public transportation systems, and using accessible public transport options such as buses, trains, and trams.
  • Transportation Assistance for Medical Appointments: Arrangement and coordination of transport to and from medical appointments, therapy sessions, and other healthcare-related activities.
  • Travel Training: Education and support to develop independent travel skills, including road safety awareness, route planning, and using mobility aids or assistive devices.
  • Community Access Trips: Organised group outings, excursions, and social activities to promote community engagement and participation, with transportation provided as part of the service.
  • Flexible Transport Options: Social and community participation services under the NDIS aim to facilitate meaningful engagement in social, recreational, cultural, and civic activities, fostering social connections, skill development, and community inclusion for individuals with disabilities.

Social and Community Participation

Social and community participation services under the NDIS aim to facilitate meaningful engagement in social, recreational, cultural, and civic activities, fostering social connections, skill development, and community inclusion for individuals with disabilities.

Services Offered:

  • Group Activities and Programs: Participation in organised group activities, workshops, clubs, and classes focused on arts and crafts, sports and recreation, music and performing arts, cooking, gardening, and other interests.
  • Community Events and Festivals: Attendance at local community events, festivals, fairs, markets, and cultural celebrations, providing opportunities for social interaction, cultural enrichment, and community engagement.
  • Volunteering and Civic Engagement: Involvement in volunteer opportunities, community service projects, and advocacy initiatives to contribute to the community, develop skills, and promote social responsibility.
  • Social Outings and Excursions: Organised outings, day trips, and excursions to places of interest, such as parks, museums, galleries, zoos, theatres, restaurants, and shopping centres, encouraging exploration and leisure.
  • Social Skills Development: Support and guidance to develop social skills, communication skills, assertiveness, self-confidence, and interpersonal relationships through role-playing, group discussions, and interactive activities.
  • Peer Support Groups: Participation in peer support groups and peer mentoring programs for individuals with similar experiences, challenges, or interests, providing emotional support, shared learning, and mutual encouragement.
  • Community Engagement Projects: Collaboration on community-based projects, initiatives, and campaigns to raise awareness, promote inclusion, and address social issues affecting individuals with disabilities.

Assistance with Daily Life Tasks

Assistance with daily life tasks under the NDIS encompasses a broad range of supports designed to help individuals with disabilities manage their daily routines, household responsibilities, and personal care needs, promoting independence and enhancing quality of life.

Services Offered:

  • Household Cleaning and Maintenance: Assistance with cleaning, tidying, and organising the home environment, including vacuuming, mopping, dusting, laundry, dishwashing, and waste disposal.
  • Meal Planning and Preparation: Support with meal planning, grocery shopping, food preparation, cooking, and serving nutritious and balanced meals tailored to the individual’s dietary preferences and requirements.
  • Shopping and Errands: Accompaniment and support with shopping for groceries, household supplies, clothing, personal care items, and other essentials, either in person or through online shopping platforms.
  • Financial Management: Assistance with budgeting, bill payment, financial planning, and accessing financial supports and entitlements to ensure the participant’s financial stability and security.
  • Appointment Coordination: Scheduling and coordination of appointments with healthcare providers, therapists, support workers, and other service providers to ensure timely access to necessary services and supports.
  • Home Modifications and Assistive Equipment: Assistance with identifying, accessing, and arranging home modifications, adaptive equipment, and assistive devices to enhance accessibility, safety, and independence within the home environment.
  • Pet Care and Assistance: Support with pet care tasks, including feeding, grooming, walking, and veterinary appointments, to ensure the well-being and companionship of the participant’s pets.
  • Emergency Preparedness: Education and support to develop emergency preparedness plans, including evacuation procedures, communication strategies, and access to emergency response services in the event of a crisis or disaster.

    Capacity Building Support

    Capacity building supports under the NDIS focus on empowering individuals with disabilities to develop their skills, capabilities, and resilience, enhancing their ability to participate fully in their communities and pursue their goals and aspirations.

    Services Offered:

    • Skills Development and Training: Provision of training, workshops, courses, and educational programs to develop a wide range of skills, including communication, literacy, numeracy, digital literacy, problem-solving, decision-making, and self-advocacy.
    • Independent Living Skills: Instruction and practice in activities of daily living, such as cooking, cleaning, budgeting, time management, personal organisation, transportation, and navigating public spaces, to promote independence and self-reliance.
    • Social and Communication Skills: Training in social skills, interpersonal communication, assertiveness, conflict resolution, empathy, active listening, and building positive relationships to enhance social interactions and community participation.
    • Emotional Regulation and Coping Strategies: Learning techniques and strategies to manage stress, anxiety, depression, anger, and other emotional challenges, including mindfulness, relaxation, problem-solving, and self-care practices.
    • Health and Well-being Education: Education and support to develop knowledge and understanding of health-related topics, including nutrition, physical fitness, hygiene, sexual health, substance abuse prevention, and self-care management.
    • Goal Setting and Planning: Assistance with setting realistic goals, developing action plans, monitoring progress, and problem-solving obstacles to achieve personal, academic, vocational, and life goals.
    • Peer Support and Mentoring: Participation in peer support groups, mentoring programs, and peer-led initiatives to connect with peers, share experiences, provide mutual support, and learn from each other’s successes and challenges.

    Community Engagement and Advocacy: Opportunities to engage in community-based projects, advocacy campaigns, and leadership roles to raise awareness, promote inclusion, and advocate for the rights and interests of individuals with disabilities.

    Community Nursing

    Community nursing under the National Disability Insurance Scheme (NDIS) encompasses a range of healthcare services provided within the comfort and convenience of an individual’s home or within community settings. It caters to individuals with disabilities who require ongoing medical attention, monitoring, and support to maintain their health and well-being. Community nursing services are tailored to meet the unique needs of each participant, promoting independence, dignity, and quality of life.

    Services Offered:

    • Clinical Care: Community nursing involves the provision of clinical care services delivered by qualified and registered nurses. This encompasses a broad spectrum of medical interventions, including wound care, medication administration, catheter care, and management of complex health conditions. These services are provided in accordance with individualised care plans developed in collaboration with the participant, their family, and other healthcare professionals.
    • Health Monitoring and Assessment: Community nurses play a vital role in monitoring the health status of individuals with disabilities, conducting regular health assessments, and identifying any emerging health concerns or issues. This may involve monitoring vital signs, assessing mobility and functional abilities, and conducting screenings for various health conditions. By closely monitoring health indicators, community nurses can intervene early to prevent complications and promote optimal health outcomes.
    • Medication Management: Many individuals with disabilities rely on multiple medications to manage their health conditions effectively. Community nursing services encompass medication management support, including medication administration, dosage monitoring, medication reconciliation, and education on medication adherence and potential side effects. Nurses work closely with participants, caregivers, and healthcare providers to ensure safe and effective medication management practices are implemented.
    • Health Education and Support: Empowering individuals with disabilities and their families with knowledge and skills to manage their health is an integral component of community nursing. Nurses provide personalised health education and support, covering topics such as disease management, nutrition, wound care techniques, self-care strategies, and preventive healthcare measures. By equipping participants with the necessary information and resources, community nurses enable them to make informed decisions about their health and actively participate in their care.
    • Coordination of Care: Community nurses serve as key coordinators of care, collaborating with other healthcare professionals, support workers, and service providers involved in the participant’s care network. They facilitate seamless communication and information sharing, ensuring that all aspects of the participant’s care are integrated and aligned with their goals and preferences. This interdisciplinary approach promotes continuity of care, enhances care coordination, and optimises health outcomes for individuals with disabilities.

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